Returns & Exchanges
At Cult Store, we are committed to your peak performance; if your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery. All returned products must be in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Request
Log into your Cult Store account, navigate to 'Order History', and select the items you wish to return to receive a Return Authorization number.
Pack Your Gear
Place the items in their original packaging and include all documentation to ensure your return is processed without delays.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Refund
Once our quality control team inspects the gear, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing